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American Integrity Insurance Review 2026

What do customers have to say?

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American Integrity – Pros and Cons

Pros

  • Pros
    High customer satisfaction.
  • Pros
    NPS (Net Promoter Score) is 64 – industry average score is 37.
  • Pros
    91% agency partner satisfaction rate.
  • Pros
    Offers generous discounts and transparency.

Cons

  • Cons
    Complaint about claim handling processes.

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Organization American integrity Rating Description
A.M. Best A+ Financial Strength
Demotech A Financial Stability

4.5

(4 Reviews)
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(2)
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Reviews

Customer Reviews

“Hurricane Irma came through SW Florida, but I had my roof replaced by American Integrity before it could be badly damaged. The company sent an adjuster to get the damages assessed and then sent me a cheque for $5k – no need to deal with any other contractor or insurer!“

“It’s great to work with a company that clearly values customer service as much as ours does. The people at American Integrity are always very kind and helpful, which made this stressful situation much easier on us!”

“Justin Waters from American Integrity has been a blessing to our company. You guys are always so responsive and helpful, it’s great customer service! We’ve had nothing but positive experiences with you-when I opened up my agency in 2011 there were plenty of bad companies out here but now people come straight here because they know we’ll give them the best price possible while still being reliable as well which feels pretty cool considering how competitive everything can get these days.”

“Thomas, you’ve been quite helpful and smart in handling my claim; it’s been a rewarding experience. Thank you from the bottom of my heart for your excellent service.“

Source: Yelp, Trustpilot, Hagerty google reviews

Frequently Asked Questions

  • What is the rating for American Integrity insurance?

    You may be confident in American Integrity Insurance’s long-term stability and devotion to their clients because of its robust reinsurance program, which has continuously earned “A” (Exceptional) Financial Stability Rating from Demotech, Inc.

     

  • Why is Florida home insurance so high?

    Florida property insurance legislation, the state’s vulnerability to storms, and a rising rate of insurance fraud have all contributed to homeowners paying nearly twice as much for insurance as in other states.

  • What is the average cost for homeowners' insurance in Florida?

    For a $250,000 dwelling coverage policy, the average cost of homeowners insurance in Florida is $1,648 per year. This is nearly 19 percent more than the national average premium for the same level of coverage, which is $1,383.

Author Display Picture
Carlos Ramirez

Updated on: June 18th, 2026

Carlos Ramirez is a licensed insurance agent with 12 years of experience helping clients protect their homes, vehicles, and businesses. Based in Colorado and licensed in 30+ states, he makes insurance simple and practical. His writing draws from real experience to help readers make clear, confident coverage decisions.

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