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Atlas General Insurance Review 2026

Do They Provide A Good Value For Consumers?

Atlas- Pros and Cons

Pros

  • Pros
    Good experience in providing insurance.
  • Pros
    Focuses on customers more than others.
  • Pros
    Affiliated with well-known companies such as Falls Lake Insurance Company, Accredited Surety & Casualty, Starstone, and many more.

Cons

  • Cons
    No specific discounts and offers.
  • Cons
    The website is not very mobile-friendly. Also, it isn’t easy to navigate the available policies.
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Atlas Insurance Reviews and Ratings

3

(6 Reviews)
5
(3)
4
(0)
3
(0)
2
(0)
1
(3)
Reviews

“Atlas General Insurance Services is a company that stands apart. I appreciate their committed attention and care at this time when service is on the decline. I would strongly advise you to use them for your insurance needs. Their staff is experienced and will go above and beyond to ensure that you receive the finest coverage, rates, and service possible. Top-notch!”

“Atlas General Insurance has nothing but positive reviews. When I phone their billing department or audit department with questions, I get immediate responses. It’s refreshing to see a company give excellent customer service without the use of an automated system. You actually get to speak with someone! I intend to retain my workers’ compensation with them as long as they keep up the good work! Many thanks, Atlas!”

“I was quite impressed with the staff’s knowledge, customer service, and product range. They go above and beyond in every department! The pricing has been fantastic too.”

“Your rates will have increased by 60-70 percent within a year. Poor deals. There are no discounts available.”

“DO NOT TRY IT! They increased our rate by 200 percent following the annual audit. Then, when we sought to file a claim, getting them to come to assess it was impossible. The claim was eventually closed.”

“Their “platform” fails miserably. The state surcharge is not included in their software. A young person wrote it. Using this fly-by-night company will result in a massive cost.”

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Frequently Asked Questions

  • How to Contact Atlas General Insurance Services?

    You can reach them through 1.800.952.1494 or email them at their client solutions address. Their hours of operation are, Monday – Friday: 8:00 AM PST – 5:00 PM PST

  • How to make payments for Atlas General Insurance Services

    You can make payments for Atlas General Insurance Services through an online billing platform for their Workers’ Comp Division and the managed programs written on Accredited, Falls Lake, Service American, and StarStone paper.

  • Does Atlas General Insurance Services value customers?

    Yes, according to the company, their motive is to value customers over anything.

    Their success depends upon:

    • Relationships built on trust
    • Products that win
    • Responsive employees who strive to make the most out of every opportunity
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Agency Height Team

Updated on: October 19th, 2025

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