Auto-Owners Insurance Reviews 2026

Overview

• No of Reviews: Consumer Affairs (133), BBB (63), Clearsurance (563), Total (759)
• No of Ratings: Consumer Affairs (2.4), BBB (1.4), Clearsurance (4.2), Avg Rating (2.7)
• Address: 6101, Lansing, MI 48917-3968 (Headquarter)
• Phone no: +1 800-346-0346 (Home Office)

Are you in the market for insurance coverage and considering Auto-Owners Insurance? Look no further! In this Auto Insurance reviews, we’ll dive into everything you need to know about Auto-Owners Insurance, including its history and associated company, the products and services offered, the areas of service, and ratings from third-party insurance rating agencies and customers. We’ll also provide a conclusion to help you decide whether Auto-Owners Insurance is the right choice for your insurance needs. So, sit back, relax, and let’s explore all that Auto-Owners Insurance has to offer!

Auto-Owners Insurance Reviews: Everything You Need to Know

Auto-Owners Insurance was founded in 1916 by Vern V. Moulton in Mount Pleasant, Michigan. Originally named Auto-Owners Mutual Insurance Company, the company began as a small group of insurance companies that provided coverage to automobile owners. In 1917, the company relocated to Lansing, Michigan, where it is still headquartered.

Over the years, Auto-Owners Insurance has expanded its product offerings beyond just auto insurance to include home, life, and business insurance. The company also has several subsidiary companies, including Owners Insurance Company, Southern-Owners Insurance Company, Property-Owners Insurance Company, and Home-Owners Insurance Company.

Today, Auto-Owners Insurance is a financially strong company with over $12 billion assets and a policyholder surplus of over $8 billion. The company employs over 6,000 associates and serves more than 3 million policyholders across the country.

Product and Services

Apart from their insurance solutions, Auto-Owners Insurance also offers various insurance discounts, such as multi-policy discounts and safe driver discounts, to help customers save money on their premiums. One of the unique features of Auto-Owners Insurance is their Claim Satisfaction Guarantee, which promises that they will do everything possible to ensure you are satisfied with your claim experience.

Moreover, Auto-Owners Insurance’s specialized insurance products include:

• Auto insurance options
• Home insurance options
• Life insurance options
• Business insurance options
• Unique features of Auto-Owners Insurance coverage

Areas of Service

Auto-Owners Insurance operates in following 26 states across the country:

• Alabama
• Arizona
• Arkansas
• Colorado
• Florida
• Georgia
• Idaho
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Michigan
• Minnesota
• Missouri
• Nebraska
• North Carolina
• North Dakota
• Ohio
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Utah
• Virginia
• Wisconsin.

Within these states, Auto-Owners Insurance serves a wide range of communities, from small towns to large cities.

Auto Owners Insurance Ratings: Overall Customers Review and Complaints

Auto-Owners Insurance has received high ratings from third-party insurance rating agencies such as J.D. Power and AM Best. J.D. Power gave Auto-Owners Insurance a 4 out of 5 for overall customer satisfaction in its 2020 U.S. Auto Insurance Study. AM Best gave Auto-Owners Insurance an A++ (Superior) rating, the highest possible, for financial strength.

Customers also have positive things to say about Auto-Owners Insurance. They praise the company for its excellent customer service, quick claims processing, and competitive prices. On Trustpilot, Auto-Owners Insurance has an average rating of 4.4 out of 5 based on more than 1,300 reviews.

Final Verdict

Overall, Auto-Owners Insurance is a strong choice for those needing insurance coverage. They offer a wide range of products and services, serve a broad range of communities, and have received high ratings from third-party insurance rating agencies. Customers also have positive things to say about the company. While no insurance company is perfect, Auto-Owners Insurance is a solid option for those seeking reliable insurance coverage. However, some customers have reported issues with claim processing and customer service. It’s always important to thoroughly research any insurance provider before making a decision.

In summary, if you need an auto, home, life, or business insurance, Auto-Owners Insurance is worth considering. With a long-standing history, a wide range of products and services, and high ratings from third-party insurance rating agencies, Auto-Owners Insurance has proven to be a reputable insurance provider. As always, doing your own research and considering your unique needs before choosing any insurance provider is crucial.

Sources

Auto Owners Insurance

Better Business Bureau

Clearsurance