Canal Insurance Reviews 2026

Overview

• No of reviews: Yelp (20)
• No of ratings: Yelp (1.2)
• Canal insurance company address: 101 N. Main St, Greenville, SC 29601
• Phone number: (800) 452-6911

About Canal Insurance Company

Canal Insurance Company has been a leader in providing trucking and transportation insurance for over 80 years. Their offerings include auto liability, truckers’ general liability, physical damage, and cargo coverages. The company is known for its perseverance through industry fluctuations, disciplined underwriting decisions, and commitment to insuring motor carriers.

Recent Development: Canal Insurance has introduced Miles per Canal, a utilization-based product for motor carriers that allows them to pay only for the miles they drive.

Product Availability: Canal Insurance Commercial Trucking Coverage

Their policies cater to various trucking needs, from small independent operators to large fleet businesses. Below are the coverage options available:

1. Express Coverage

Designed for quick and efficient coverage, Express includes auto liability, physical damage, MCF, and MCS90—all with same-day processing. This option is ideal for truckers needing fast insurance activation to stay on the road without delays.

2. Mid-Fleet Coverage

Tailored for businesses operating a moderate number of trucks, Mid-Fleet provides quick price indications within five business days and a welcome kit within one week of coverage. This coverage also includes MCF and MCS90 same-day processing, offering convenience and peace of mind for trucking businesses expanding their operations.

3. Physical Damage Coverage

This coverage helps truck owners and businesses reduce financial risks by offering combined deductible benefits, which means:

One deductible covers both cargo and physical damage, reducing out-of-pocket costs

Lower financial burden for insured parties

Faster claims processing, especially for complex tow situations

4. Freight and Cargo insurance

Canal provides broadened Cargo coverage for 11+ unit clients. Optional enhanced coverage includes:

• Removing locked vehicle condition from the motor truck cargo form
• Refrigerated cargo coverage option for temperature change due to driver error
• Broadening auto hauler coverage by removing named perils for covered cause of loss

Additional Canal Coverages

• Auto Liability limits up to $1,000,000
• Physical Damage and Cargo Coverage with combined deductible options up to $5,000
• Towing costs to the nearest repair facility included
• Gap Coverage automatically included if stated amount equals the loan amount on the Physical Damage form
• Truckers General Liability limits up to $1,000,000/$2,000,000
• Hired and Non-Owned Auto Coverage
• Non-Owned Trailer Physical Damage

Furthermore, Enhanced Physical Damage forms include:

• Mechanical Breakdown
• Diminishing Deductible
• Tarps, Chains, and Binders
• Personal Effects
• Electronic Equipment
• Rental Reimbursement
• Reefer breakdown with optional temperature control enhancement

Canal Insurance Product Feature

Canal offers test drive features as a telematics device powered by Samsara, a leader in trucking technology solutions. As a truck operator you simply install the device in your truck, and miles driven will be reported electronically on a monthly basis to calculate your insurance cost. Therefore, Canal covers the entire cost of the Canal TestDrive device for as long as you’re in the program.

Canal TestDrive insurers may add trucks during the first policy year to total no more than 4.

Canal Insurance Company Reviews and Ratings

A.M. Best Rating: Canal Insurance is rated B++ (Good), indicating a stable financial outlook but a lower rating than some competitors.

Customer Reviews for Canal

Bottom Line

Canal Insurance offers a variety of commercial trucking insurance options with competitive pricing, but its A.M. Best rating and customer service concerns are factors to consider. While their tailored coverage and telematics program can be appealing, there are not many actual reviews available online to gauge customer satisfaction thoroughly. It’s always a good idea to consult with a trucking insurance professional to ensure you’re making the best decision for your coverage needs.