Get faster access to personal & commercial Markets and appointments. Sign Up Now

Elephant Insurance Review 2026

Is It the One for You?

Elephant Insurance – Pros and Cons

Pros

  • Pros
    Competitive rates
  • Pros
    Strong financial health
  • Pros
    Varieties of discounts available
  • Pros
    Affordable coverage
  • Pros
    Exceptional customer service
  • Pros
    Flexibility to bundle auto insurance with non-Elephant Policies.

Cons

  • Cons
    Services available only in eight states
  • Cons
    24/7 phone claims reporting are not available
Elephant Insurance Review Statistics

Share This Infographic On Your Site

Auto InsuranceHome InsuranceLife InsuranceUmbrella Insurance
Motorcycle InsuranceHomeowners InsuranceTerm Life InsuranceCovers additional liability that’s beyond your regular home and auto insurance coverage
Car InsuranceRenters Insurance--
-Condo Insurance--
Discount TypeRatesWho is Eligible?
Online Quotes Offered15%For customers who begin their relationship with Elephant Insurance by requesting a quote online
Good Students DiscountsUp to 12%Only for Elephant’s customers who maintain an average of B or higher grade
Responsible DriverUp to 10%For customers who have a clean driving record
Multi-Car DiscountUp to 27%For Elephant’s customers who insure more than one vehicle with the insurance carrier
Paid-In-Full DiscountUp to 13.5%For customers who pay their premiums in full rather than in monthly installments

Elephant Insurance Reviews and Ratings

3

(5 Reviews)
5
(1)
4
(1)
3
(1)
2
(1)
1
(1)
Reviews

“I’m totally blown away by the exceptional customer service of the Elephant insurance. I had called to cancel my policy. Like every other insurance call, I was expecting a typical long-winded process on hold and then talking to someone who barely shows any enthusiasm and interest. But to my surprise, Gemma made the process so easy and smooth. I felt valued immediately. I called to cancel my policy but instead renewed it.”

“I’ve been Elephant insurance’s customer for quite a while now and have always found them easy to deal with. I had an extremely complex and fraudulent, non-fault accident. I am amazed by their service. They dealt with the situation fantastically. Highly recommend Elephant Insurance!”

“No complaints with Elephant Insurance’s services but it’s the app that is bothersome! The Elephant app just doesn’t work and it is so frustrating. The company encourages its customers to use the app as much as possible. However, whenever I try to use it, I get an error message. Other than that, they’re pretty good.”

“I’ve been a customer of Elephant Insurance for several years and it never fails to astronomically raise its premium. Every single year!”

“I’m a customer of Elephant Insurance and I think that it is an okay company as long as you don’t file the claim. However, once you file the claims, it is a stressful time from that point!”

Source: Trustpilot
OrganizationElephant RatingDescription
A.M. BestA+ (Excellent)A financially sound business that can ensure and protect your insurance.
The Better Business Bureau (BBB)A+ (Excellent)High scores imply that the BBB believes the company is functioning honestly and will respond to customer complaints.
NAIC Complaint Ratio 4.12Smaller number of complaints indicate the swiftness of the company in addressing the customer’s complaints. Elephant Insurance’s complaint ratio is 4.12 which is quite higher than the national median.

Save more by comparing quotes from multiple insurance agents near you.

secureEasy, free and secure.

Trusted agents working with top national companies.

Save more by comparing quotes from multiple insurance agents near you.

secureEasy, free and secure.

Trusted agents working with top national companies.

Frequently Asked Questions

  • How long will it take for me to receive a quote?

    With Elephant Insurance, it is easy for you to get quotes. You can get an accurate quote in about 10 minutes, all from the comfort of your home.

  • What types of auto insurance discounts does Elephant Insurance offer?

    There are tons of discounts that Elephant Insurance offers. You can get a discount for insuring multiple cars, paying your policy in full, being a responsible driver and many more.

  • Is it possible for me to add or remove the coverage in the middle of policy?

    Absolutely! You can add or cancel any coverage you like from your online account.

Author Display Picture
Agency Height Team

Updated on: December 15th, 2025