MetLife Insurance Reviews 2026

Overview

• No of reviews: Consumer Affairs(526), BBB (215), Trustpilot (417) Total reviews (1,158)
• Customer Ratings: Consumer Affairs(2.3), BBB (1.06), Trustpilot (1.5), Average ratings (1.6)
• MetLife Address: 200 Park Avenue New York, NY 10166
• Phone number: (800) 638-5433

The Metropolitan Life Insurance Company, better known as MetLife, offers a variety of insurance options for individuals and businesses, The NYC-based insurer, founded in 1868, is no stranger to the insurance business. With its experience over the years, MetLife has varying coverage options and discounts to help you evaluate whether it is the right insurance company for you.  

Let’s take a closer look at MetLife’s insurance products, discounts and its reputation among customers.  

What Does MetLife Insurance Offer?

• Group Term Life Insurance

You can buy MetLife’s term life insurance for a specific period, generally between 10 and 30 years. This also means that it guarantees a death benefit to beneficiaries but only if you were to die during the specified period. Once the policy period ends, the coverage will too. Term life insurance is more affordable than permanent life insurance and is more than enough for most people.

However, MetLife uses underwriting companies, so your coverage might not be directly from MetLife.

• Group Universal Life Insurance

Universal life insurance doesn’t expire as long as you pay the minimum premiums. It is more flexible with a tax-deferred cash value and lower premiums than whole life insurance. MetLife offers a portable universal life coverage, so you can take your policy with you when you leave your job. However, it is only available as a group plan.

• Group Variable Universal Life Insurance

MetLife’s variable universal life insurance option allows you to invest cash value in the stock market. Your policy could potentially lapse if your investments perform poorly and your cash value declines. The added risk factor makes this one of the riskiest forms of life insurance. While it does offer a chance to invest along protecting your family’s financial future, it is a complex financial product. If you want to learn more about this policy, you can contact the company directly.

• Available Riders

Since you can only get MetLife policies through employers, there are different riders available to let you customize your policy based on the agreement with each employer. Here are a few riders available at MetLife:

• • Accidental Death Benefit: This provides an additional death benefit if the insured dies in an accident.
  • Child Benefit Rider: Typically provides term coverage for all your eligible children. You can convert this into a permanent policy for your child later on.
  • Waiver of Premium: While there is a waiting period before you can waive your premiums, this rider allows you to pause your premium payments if you become totally disabled and unable to work. j
  • Terminal Illness Rider: This is an accelerated benefit rider (ABR) at no cost, which lets you access a certain portion of your death benefit if you’re diagnosed with a terminal illness. It can help cover the cost for treatments but will reduce the death benefit your beneficiaries receive.
  • Chronic Illness Rider: If you’re diagnosed with chronic conditions, this ABR lets you access a portion of your death benefit before your death. You’d usually have to lose the ability to perform at least two daily living functions or suffer a severe cognitive impairment.

Unsure if MetLife is a Right Choice?

If you find yourself uncertain about whether Colonial Penn is the right fit for you, then you might want to review other life insurance companies that might better cater your needs. Take a look at our top best life insurance companies in 2024:

• Farmers Insurance
• American Income Life Insurance
• Primerica Insurance
• Fidelity Life Insurance
• Mass Mutual insurance

MetLife Insurance Review: Conclusion

MetLife certainly offers good benefits with its life insurance. It has a portable group coverage, living benefits and convertible term coverage. It may be a viable choice if you’re only looking at life insurance options.

Its poor customer satisfaction is what deters us from making a strong recommendation. There is a greater ratio of unsatisfied customers. Moreover, it doesn’t offer individual insurance. So, if you’re looking for individual coverage, you might want to look elsewhere for a company that suits your better.