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Safeco Insurance Reviews 2026

Is It The Best Carrier For You?

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The Pros and the Cons

Pros

  • Pros
    Multiple discounts on different home and car insurance products.
  • Pros
    User-friendly website.
  • Pros
    Low insurance cost for young drivers.
  • Pros
    Flexible billing options.
  • Pros
    Transparent pricing

Cons

  • Cons
    Low customer–service satisfaction.
  • Cons
    No direct system to get quotes.
  • Cons
    Does not offer Life Insurance Products.
  • Cons
    Does not reward loyal customers.
safeco insurance reviews

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ReviewerAverage Rating Safeco Rating Remarks
JD Power 872 out of 1000 870 JD Power’s auto claim satisfaction study indicates that Safeco has below average customer service satisfaction.
NAIC 1.0 1.33 Safeco is rated 1.33 by the National Association of Insurance Commissioners (NAIC), higher than the national average of 1.00. This indicates customers of Safeco Insurance commonly express dissatisfaction with payments or claim processing delays.
A.M Best -A A.M Best rated “A” in terms of financial strength, indicating that Safeco has an “excellent” ability to pay out claims.

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Home Auto Others
Dwelling Medical Payments Umbrella
Personal Property Property Damage Classic Car Coverage
Personal Liability Collision -
Valuable Article Coverage Comprehensive -
Guaranteed Repair Network New Vehicle Replacement -
Equipment Breakdown Coverage Rental Car Reimbursement -

Current Sample Reviews of Safeco’s Customers

3.8

(4 Reviews)
5
(1)
4
(2)
3
(0)
2
(1)
1
(0)
Reviews

We use Safeco for our house insurance, and we had the best experience ever with a major claim. A burst wall pipe in our unit caused major water damage, which completely wrecked the property. Safeco was awesome every step of the way.

I always keep checking on insurance rates to make sure I’m getting the most for my money. I purchased a bundle for cars and houses and wow I have a great rate as I keep checking other places just for information and, wow, nothing beats my rating with Safeco. It’s still on top for me.

They have good coverage at a decent price. Our insurance agent recommended them for people like us that have an excellent driving record. It covers everything we need at a discounted rate.

Safeco insurance employees are bad at responding to calls. My son totaled his car in April. It’s now May and the Safeco adjuster just called and got mad at me for calling him repeatedly today (he never answers his phone, it just goes to his VM and he doesn’t call back.)

Frequently Asked Questions

  • Is Safeco good about paying claims?

    A.M Best has given Safeco an A in financial strength. Although Safeco has a mediocre customer rating, it has a good record of paying claims.

     

  • Does Safeco provide first accident forgiveness?

    Accident forgiveness is available to Safeco vehicle insurance clients. Safeco accident forgiveness covers one at-fault accident every few years, and it’s free if you’ve been a Safeco client for a long time with no at-fault accidents or violations.

     

  • What are the specific types of insurance Safeco offers?

    Safeco specializes in home and auto insurance. Other insurance includes: boat and watercraft, motorcycle insurance, RV and Trailer Insurance, Condo Insurance, and Landlord Insurance.

     

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Agency Height Team

Updated on: June 18th, 2026

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