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State Auto Insurance Reviews 2026

Is It The Right Choice?

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State Auto Insurance Reviews

State Auto Insurance Pros and Cons

Pros

  • Pros
    Signup discounts and other typical discounts are available.
  • Pros
    Several coverage and package choices are available.
  • Pros
    Above-average user satisfaction rating.

Cons

  • Cons
    Not available in all states.
  • Cons
    Affordability is rated poorly.
  • Cons
    State Auto has more auto insurance complaints than similar-sized firms.

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Individuals Businesses Farm and Ranch
Auto Insurance Property InsuranceFarm And Ranch Insurance
Home Insurance Liability Insurance Farm Auto Insurance
Condo Insurance Business Auto Insurance Farm Umbrella Insurance
Renters Insurance Business Onwers’ Policy Insurance Ag Smart 360
Umbrella Insurance Commercial Umbrella Insurance -
State Auto Safety 360 Risk Engineering -
-Workers Compensation Insurance -
-Employment Practices Liability Insurance -
-Cyber Coverage Insurance -
-Data Breach Insurance -
-Fleet Safety 360 -
Insurer 18-Year-Old 25-Year-Old 30-Year-Old
State Auto $3,738 $2,633 $2,280
All State $6,854 $3,171 $2,812
Progressive $5,289 $1,737 $1,546
State Farm $2,838 $1,153$918

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Rating Agency Rating
NAIC Complaint Index 2.69
AM Best Financial Strength Rating A- (Excellent)

Customer Review and Ratings

4

(5 Reviews)
5
(3)
4
(1)
3
(0)
2
(0)
1
(1)
Reviews

State Auto is a great insurance company. They work to make sure that you are satisfied. I recommend this company.

The staff here are excellent and the facilities are great.

My claim was handled really efficiently by State Auto. The claim adjuster was assigned to me within 24 hours and contacted me within an hour. They handled everything efficiently, and I was extremely satisfied.

Their claim service and payout are great. They are very professional and helpful in nature. I cannot say enough good things about this company.

State Auto Insurance won’t return my calls and won’t update my claim status.

Source: Yelp, Better Business Bureau

Frequently Asked Questions

  • How to make a car insurance claim with State Auto?

    At State Auto you can file a claim with the help of the website or call. All of need is details regarding your policy and event.

  • Does State Auto Insurance write in Florida?

    No, State Auto Insurance does not write in Florida.

  • Is State Auto part of Liberty Mutual?

    Yes, State Auto Insurance is a part of Liberty Mutual. Liberty Mutual has acquired State Auto through a mutual transaction and merger.

  • Is State Auto a good insurer?

    State Auto now has an excellent AM Best financial strength rating of A-, indicating that the company should be able to pay claims. The AM Best ratings assess an insurer’s financial strength based on a number of elements including credit and financial data.

  • How do I obtain a quote from State Auto?

    To get a quote from State Auto, you must contact a local agent. Simply go online to the carrier’s website and enter your zip code to find a licensed insurance agent in your region.

Author Display Picture
Carlos Ramirez

Updated on: December 29th, 2025

Carlos Ramirez is a licensed insurance agent with 12 years of experience helping clients protect their homes, vehicles, and businesses. Based in Colorado and licensed in 30+ states, he makes insurance simple and practical. His writing draws from real experience to help readers make clear, confident coverage decisions.

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