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Universal North America Insurance Reviews 2026

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Universal North America Insurance Reviews

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Universal North America Insurance Pros and Cons

Pros

  • Pros
    Universal’s special website feature, “My Universal” makes payments and provides access to important policy documents online.
  • Pros
    They are affordable and impressive coverage options.

Cons

  • Cons
    Not available in all states.
  • Cons
    Cannot obtain insurance quotes online
Products
Homeowners Insurance
Dwelling Fire
Flood Insurance
Equipment Insurance
Renters Insurance
State Auto Safety 360
Customized Coverages
Scheduled personal property
Damage due to water
Protection of home equipment
Personal injury
Coverage for rental to others
Increase limit of liability
Increased loss assessment
Settlement for personal property value loss
Permitted incidence occupancies
Town house row house coverage
Increased other structures
Unoccupied or seasonal property coverage
Coverage for identity fraud expense
Expanded replacement cost terms

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Coverages Limited Policy Comprehensive Policy
Dwelling $250,000 $250,000
Personal Property $5,000 $125,000
Additional Living Expenses $1,500 $25,000
Other Structures -$25,000
Deductible Amount/ Percentage $37,500/ 15% $25,000/ 10%
Rating Agency Rating
A.M. Best B++ (Good)
Demotech A (Exceptional)

Customer Review and Ratings

3.8

(5 Reviews)
5
(3)
4
(0)
3
(1)
2
(0)
1
(1)
Reviews

Customer Reviews

Universal was outstanding throughout the assessment, remediation, and aesthetic fixes. They helped me choose contractors, provided advice, yet backed me up in my selections. They paid me on time and assisted me when I had queries about contractors. I shall always be with them.

Their coverage and customer services are the finest I’ve ever seen.

Universal Insurance Company of North America is an excellent insurance company to have. I could afford it since the rates are reasonable, affordable, and decent.

Prices and coverage were good, but approximately a month after purchase, I received notice that my insurance was being discontinued due to a combination of incorrect/outdated information.

Very disappointed after filing a homeowners claim and not receiving the amount in time.

Source: Wallet Hub, Yelp

Frequently Asked Questions

  • Is Universal Insurance Any Good?

    Yes, Universal Insurance is a good insurance company with affordable rates. It aims to provide clients with good customer service.

     

  • Who is Universal North America?

    Universal North America, located in Sarasota, Florida, was founded in 2002 and provides coverage for homeowners, condominium unit owners, renters, flood, earthquake, hurricane, equipment breakdown, businessowners, and commercial residential insurance.

     

  • Why Should I Create My Universal Online Profile?

    Registering at My Universal will save you time and will facilitate you with online services such as bill payments and accessing and viewing insurance documents online.

     

  • How Long Does It Take to Get a Problem Fixed After a Claim Was Made?

    Universal North America aims to provide timely service by assigning an expert adjuster to your claim and responding to any inquiries you may have – generally within one business day. Within five days, you must provide payment for the claim.

     

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Agency Height Team

Updated on: December 29th, 2025

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